In terms of the Information Technology (Intermediaries Guidelines) Rules, 2011 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, any grievance or complaint may be intimated to Narendra Kumar, Grievance Officer, who may be reached at +91 9958263213. The complaint shall be redressed within a period of 1 (one) month
A. Collection of Your Personal Information
1. COLLECTION OF PERSONAL INFORMATION
"Personal information" is defined to include information that whether on its own or in combination with other information may be used to readily identify or contact you such as: name, address, email address, phone number etc.
We may collect personal information such as names, contact details, and demographic information when you register for our sessions or assessments.
2. COLLECTION OF USAGE DATA
IndiaOnTrack collects information about your interactions with our website, including pages visited, time spent on each page, and other browsing activities.
3. COLLECTION OF AUTOMATIC INFORMATION
We may obtain your device ID, which is sent to the Company's servers and used in fraud prevention efforts.
Disabling Cookies. You can manage your cookie preferences through your browser settings. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you disable cookies you may be prevented from taking full advantage of IndiaOnTrack because it may not function properly if the ability to accept cookies is disabled.
4. COLLECTION OF PAYMENT INFORMATION
We may collect payment information for the purpose of processing transactions.
B. How the Company Uses the Information We Collect
1. HOW PERSONAL INFORMATION IS USED
We collect your personal information and aggregate information about the use of IndiaOnTrack to better understand your needs and to provide you with a better IndiaOnTrack experience. Specifically, we may use your personal information for any of the following reasons:
It is further clarified that your registration on IndiaOnTrack shall be deemed to be your consent to be contacted for the purposes mentioned above, (i) on the mobile number shared by you even if you are registered with the National Customer Preference Register (NCPR) and have opted out of receiving promotional calls and messages and (ii) by way of SMS or email notifications or messages in any other electronic form.
C. Electronic Newsletters, Invitations, Polls and Surveys
At our sole discretion, the Company may offer any of the following free services , which you may select to use or receive at your option. Certain of the following services may require you to provide additional personal information as detailed below:
1. ELECTRONIC NEWSLETTERS
We may offer a free electronic newsletter to users. We will gather the email addresses of users who sign up on IndiaOnTrack for the newsletter mailing list. Users may remove themselves from this mailing list by opting out of receiving newsletters during the registration process, by following the link provided in each newsletter that points users to a subscription management page where the user can unsubscribe from receiving newsletters or by changing their preferences in their profile settings page.
We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues, services, and/or IndiaOnTrack. Opinions or other responses to polls are aggregated and are not identifiable to any particular user. We may use a system to "tag" users after they have voted, so they can vote only once on a particular question. This tag is not correlated with information about individual users.
We may conduct user surveys from time to time to better target our content to our IndiaOnTrack users. We will not share individual responses from these surveys with any third party. We may share aggregate data with third party service providers, partners, and other third parties.
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Payment transactions are processed through secure channels to ensure the confidentiality of your financial information. The Company may use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. No security measures, however, are 100% complete. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or private communications will not be collected and used by others. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. The Company is not responsible for the unauthorized use of your information or for any lost, stolen, compromised passwords, or for any activity on your Account via unauthorized password activity.
We may share the information that we collect about you, including your personal information, as follows:
1. INFORMATION DISCLOSED TO PROTECT US AND OTHERS
2. INFORMATION DISCLOSED TO THIRD PARTY SERVICE PROVIDERS AND BUSINESS PARTNERS
We may contract with various third parties for the provision and maintenance of IndiaOnTrack and our business operations, and the Company may need to share your personal information and data generated by cookies and aggregate information (collectively, "information") with these vendors and service agencies. For example, we may provide your information to a credit card processing company to process your payment. The vendors and service agencies will not receive any right to use your personal information beyond what is necessary to perform its obligations to provide the services to you. If you complete a survey, we also may share your information with the survey provider; if we offer a survey in conjunction with another entity, we also will disclose the results to that entity.
3. INFORMATION DISCLOSED TO LAW ENFORCEMENT OR GOVERNMENT OFFICIALS
We will disclose your information, including, without limitation, your name, city, state, telephone number, email address, user ID history, and fraud complaints, to law enforcement or other government officials if we are required to do so by law, regulation or other government authority or otherwise in cooperation with an investigation of a governmental authority.
4. IN THE EVENT OF A CHANGE OF CONTROL OR BANKRUPTCY
In the event that the Company undergoes a change in control, including, without limitation, a merger or sale of all or substantially all of the Company's assets to which IndiaOnTrack relates or other corporate reorganization in which the Company participates, and is thus merged with or acquired by a third party entity (a "Successor"), the Company hereby reserves the right to transfer the information we have collected from the users of IndiaOnTrack to such Successor.
In addition, in the event of the Company's bankruptcy, reorganization, receivership, or assignment for the benefit of creditors, or the application or laws or equitable principles affecting creditors' rights generally, the Company may not be able to control how your information is transferred, used, or treated and reserves the right to transfer the information we have collected from the users of IndiaOnTrack to non-affiliated third parties in such event.
5. INFORMATION DISCLOSED AT YOUR REQUEST
We may share your personal information with other users to whom you explicitly ask us to send your information or if you explicitly consent to such disclosure upon receipt of a specific service.
F. Links to External Websites
G. Updating, Deleting and Correcting Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
H. What Choices Do I Have Regarding Use of My Personal Information?
We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your Account or any services you have requested or received from us.
I. Third-Party Ad Networks
J. Your Full Name and Use of Company Information
1. YOUR FULL NAME
As a Registered User of IndiaOnTrack you will select a full name during the registration process. All of your activities on IndiaOnTrack will be traceable to your full name.
2. ACCOUNT PROTECTION
Your password is the key to your Account. When creating your password you should use unique numbers, letters, special characters, and combinations thereof. In addition, DO NOT disclose your password to anyone. If you do share your password or your personal information with others, you are solely responsible for all actions taken via your Account. If you lose control of your password, you may lose substantial control over your personal information and be subject to legally binding actions taken on your behalf. Thus, IF YOUR PASSWORD HAS BEEN COMPROMISED FOR ANY REASON, YOU MUST IMMEDIATELY NOTIFY THE COMPANY TO CHANGE YOUR PASSWORD.
K. User Generated Content
We invite you to post content on IndiaOnTrack, including your comments, feedback, pictures, and any other information that you would like to be available on IndiaOnTrack. If you post content to IndiaOnTrack, all of the information that you post will be available to all visitors to IndiaOnTrack. If you post your own content on IndiaOnTrack, your posting may become public and the Company cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy.
THIS POLICY IS CURRENT AS OF THE EFFECTIVE DATE SET FORTH ABOVE. THE COMPANY MAY, IN ITS SOLE AND ABSOLUTE DISCRETION, CHANGE THIS POLICY FROM TIME TO TIME BY UPDATING THIS DOCUMENT. THE COMPANY WILL POST ITS UPDATED POLICY ON INDIAONTRACK ON THIS PAGE. THE COMPANY ENCOURAGES YOU TO REVIEW THIS POLICY REGULARLY FOR ANY CHANGES. YOUR CONTINUED USE OF INDIAONTRACK AND/OR CONTINUED PROVISION OF PERSONAL INFORMATION TO US WILL BE SUBJECT TO THE TERMS OF THE THEN-CURRENT POLICY.